FAQ

All you need to know

• Why 28 Days?

  28 days is how long the human body needs to see and feel changes. It’s the winning formula to build better habits towards a life change and achieve your weight loss goals.

• If I join via the website do I need to pay for the App?

  No, The Healthy Mummy App is included as part of your membership! There are NO additional fees. When you sign up for the challenge, your login details will provide you access to the app.

• Can I cancel at anytime?

  Yes, you can. You can pause, switch to a different plan, or cancel whenever you like. Because you’re on a subscription, if you don’t cancel, your low rate membership will continue. In order to cancel, simply log into the website and follow the prompts in your account to cancel online.
  

• If a better offer comes out for all customers, can I switch to it?

  Yes, you can. We will always fight to offer you the best possible rate to suit your needs & budget.  

• I don't know where to start, help?

  Not to worry! When you sign up we’ll send you a Starter Guide on how to begin, what to prepare and how to ease your way into the program. We do recommend you jump on Facebook and join our private support group https://www.facebook.com/groups/losebabyweight/ and download the App immediately. In the community there are so many tips and videos from real mums doing the challenge.
  

• What level of support can I expect?

  24/7 support!! We have an online customer support team who work around the clock to keep you informed and assist with any questions you may have. We also have an online community of over 200,000 real mums who can help should you have any questions about the meal planning, workout programs, tips etc.

• Can you tell me more about the exercise program?

  Our exercise program has been designed by our personal trainer JUST FOR MUMS to do AT HOME – even when the kids around – so the exercise sessions are never longer than 30 minutes! There are a variety of levels, and you can start simple and slow and over time build up your strength and stamina.

• Can you tell me more about the dietary options in the 28 Day Challenge?

  Dietary options are completely flexible to suit you and your family. You can completely customise your meal plan to be gluten free, dairy free, egg free, nut free, vegan, vegetarian or low carb. Any other intolerances (or fussy eaters!) that you have, it’s in your control to remove or replace from the plan.

  All of the recipes in the 28 Day Challenge are designed to teach you how to cook healthy meals using fresh ingredients from scratch. They use a wide variety of ingredients so you can find what works for you and your family. There are lots of recipes that are kid friendly, budget conscious, and quick to cook so they fit in with a busy mum’s life. With over 4000 recipes to choose from, you are sure to find recipes to suit your needs and tastes.